SMS & Email Marketing Consent Terms

Last Updated: 28.09.2026

This SMS & Email Marketing Consent Terms is issued by Conair Australia Pty Ltd trading as Cuisinart Australia ("Cuisinart", "we", "us", "our") and explains how we collect, use and manage your consent to receive marketing communications via email and SMS.

These SMS & Email Marketing Consent Terms operate in conjunction with our Terms of Use and Privacy Policy. If there is any inconsistency, the Terms of Use and Privacy Policy prevail to the extent of that inconsistency.

We may revise these SMS & Email Marketing Consent Terms from time to time. If we decide to change our SMS & Email Marketing Consent Terms, we will post the revised policy here.

1. Marketing Communications

By subscribing to receive marketing communications from Cuisinart Australia, you consent to receiving promotional content via email and SMS that may include:

Product launches and announcements;
Special offers and promotions;
Sale and event notifications;
Product recommendations;
Competitions and giveaways;
Surveys, reviews and customer feedback requests;
Brand, recipe and lifestyle content; and
Other marketing communications relating to Cuisinart’s products and services.

Subscription is voluntary and is not required to make a purchase.

2. Consent

By providing your email address and/or mobile phone number and ticking the relevant box to opt in to receive marketing communications, you acknowledge that:

You are the authorised user of the contact details provided;
You consent to receiving marketing messages from Cuisinart Australia;
Consent will remain effective until withdrawn; and
Message frequency may vary.

3. How We Collect Consent

Consent may be collected through:

Website account registration;
Newsletter subscription forms;
Checkout opt-in boxes;
Competition and giveaway entries;
Product registration forms;
Promotional landing pages;
Social media lead forms; and
Other customer engagement activities.

Customers will not receive any marketing communications, unless they provide valid consent.

4. Unsubscribing

You may unsubscribe from marketing communications at any time by:

Clicking the "Unsubscribe" link included in marketing emails;
Replying "STOP" to promotional SMS messages where available;
Adjusting your communication preferences within your account (if applicable); or
Contacting Customer Service

Unsubscribe requests will be processed as soon as reasonably practicable and within the timeframe required by the applicable law.

Please note that transactional communications relating to orders, warranties, recalls, product safety notices or account administration may still be sent where required regardless of whether you have opted in to receiving marketing communications.

5. SMS Marketing

Where you have consented to receive SMS marketing:

Standard message and data rates may apply depending on your mobile provider;
Message frequency may vary based on promotions and customer activity;
Promotional SMS messages may include links to products, offers and other content;
Not all mobile carriers may support SMS campaigns; and
You may opt out at any time by following the instructions provided in the message.

We are not responsible for delays, failures or charges imposed by mobile providers.

6. Personal Information

Personal information collected for marketing purposes will be handled in accordance with the Cuisinart Australia Privacy Policy.

Personal information collected may include:

Name;
Email address;
Mobile number;
Purchase history;
Product preferences;
Website activity;
Marketing engagement data; and
Other information voluntarily provided by you.

7. Personalised Marketing

Where permitted by law, Cuisinart Australia may use information collected from your interactions with our website, emails, SMS messages and purchases to:

Personalise communications;
Recommend products;
Tailor promotions;
Measure campaign performance; and
Improve customer experience.

8. Third-Party Service Providers

Cuisinart Australia may engage trusted third-party service providers to assist with:

Email distribution;
SMS distribution;
Customer relationship management;
Marketing automation;
Analytics;
Advertising and remarketing activities.

These providers may process personal information on our behalf and must do so in accordance with the Cuisinart Australia Privacy Policy and any applicable privacy laws.

9. Competitions, Reviews and Surveys

Where you participate in a competition, giveaway, product review program or survey, you may be offered the opportunity to opt in to marketing communications.

Marketing consent is separate from participation in these activities unless otherwise disclosed.

10. Withdrawal of Consent

You may withdraw your marketing consent at any time.

Withdrawal of consent does not affect:

Previous communications sent before your request was processed;
Transactional messages relating to purchases, warranties or product safety; or
Information we are required to retain by law.

11. Contact Us

For questions regarding marketing communications or your preferences, please contact:

Cuisinart Australia on our website, www.cuisinart.com.au or via “Contact Us” page.