Shipping & Delivery

Shipping & Delivery 

We're committed to getting your Cuisinart order to you quickly and safely, so you can start creating in the kitchen sooner. We deliver Australia-wide, with shipping costs calculated at checkout based on your location and order size. 

Dispatch & Delivery Timeframes

We endeavour to dispatch orders within 1-3 business days, and you'll receive tracking details as soon as your order is on its way. Delivery times vary depending on your location and are provided as a guide only. Additional time may be required for regional and remote areas, as well as during peak periods, promotional events, and public holidays.

Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details so you can follow your delivery through Australia Post.

Authority to Leave

Where available, you may choose to authorise Australia Post to leave your parcel in a safe place. If this option is not selected and no one is available to receive the delivery, your parcel may be redirected to the nearest Australia Post collection point.

Damaged, Lost or Delayed Deliveries

If your order arrives damaged, contains missing items, or appears lost in transit, please contact our Customer Care team as soon as possible. We'll work with Australia Post to investigate and help resolve the issue.

Spare Parts & Accessories

Shipping charges for spare parts and accessories are calculated separately at checkout and may differ from standard product delivery charges.

If you have further queries, please contact our Customer Service team via the Contact us page.